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Our Policies

Nourish Body and Skin Policies

 

Notification of your Appointment


We will send you an SMS & an email 48hrs prior to your appointment to allow for any changes or cancellations.


Cancellation Policy


We understand that sometimes you may need to change your booking. We kindly request 24 hours notice so we can offer that time slot to another client. Your deposit will be held for your next booking, or refunded. However if you don’t provide us with 24 hours notice or you fail to turn up for your appointment, you may send a friend or family member in your place, or your deposit or pre-paid appointment will be forfeited.


Booking Deposit


A 50% deposit is required to secure all bookings over $100. This is payable at time of booking.


Arrival


We ask that you arrive 10 min prior to your appointment to fill out the required consultation forms. You can relax with a tea or coff­ee and unwind while you wait.Please Note: If you do arrive late for your appointment we may need to reduce your treatment time as we have other clients to consider.


$30 Complimentary Vouchers


These vouchers are to be used 1 per person per treatment and are not redeemable on any product purchase or in conjunction with any other promotional voucher or in store promotion.